Help offers face-to-face counselling in Ladbroke Grove, a couple of minutes from the station. As a local charity, we’re here for adults in North Kensington and beyond who are struggling with anxiety, depression, loss, stress, relationships, money worries or difficult past experiences. Reaching out can feel like a big step. We’ll make it as simple as we can.
Counselling isn’t only for a crisis. Almost a third of people who’d had therapy recently (31%) went for help with confidence, and self-esteem, according to BACP’s 2026 Public Perceptions Survey.
Our fees work on a sliding scale, so the amount you pay depends on your income. All our counsellors are registered with BACP, UKCP or an equivalent professional body and have regular, expert supervision. You can contact us directly, with no GP referral needed.
What to expect
The first step
Everyone starts with an initial online assessment, which costs £25. It’s a chance to tell us, in your own words, what’s going on and what kind of support you’re looking for. You can also say if you’d prefer a counsellor of a certain gender, background or language. Our clinical team then matches you with a counsellor, and most clients start within two weeks.
Face-to-face counselling in Ladbroke Grove
This location is close to home for many people in North Kensington, Notting Hill, and around Portobello Road. Sessions last 50 minutes and take place at the same time each week.
Meeting your therapist in person, in a space that’s part of your local community, can feel reassuring. It also gives you an hour that’s just for you, away from the pressures of home.
Confidentiality
What you talk about in counselling stays between you and your counsellor. They would only share information in rare situations where there’s a serious risk of harm, and they’ll explain this clearly at your first session.
How long counselling takes
There isn’t a fixed course. Most Help clients come for several months, and some choose to continue for longer. Together with your counsellor, you’ll review how things are going from time to time.
Fees
We want low-cost counselling in Ladbroke Grove and at our other London locations to be genuinely within reach. That’s why our fees are set on a sliding scale according to income and agreed with you at your initial assessment. If our fees are still hard to manage, please let us know and we’ll talk through what else we can offer. See our Fees page for details.
Frequently asked questions
How do I get to Help’s Ladbroke Grove counselling location?
Ladbroke Grove station (Circle and Hammersmith & City lines) is about 2 minutes’ walk away. Buses 23, 52, 70, and 228 all stop on Ladbroke Grove near the station.
Is there step-free access in the building?
If you have mobility needs, tell us when you book so we can check your room. Ladbroke Grove station is not step-free, so it’s worth planning your route with TfL’s step-free journey planner.
Is there parking nearby?
There are on-street parking bays around the Westway area and some pay car parks nearby. Restrictions apply, so check before you park.
How often do I need to come in, and can some sessions be online?
You should come at Ladbroke Grove location every week for your counselling session. Help also offers online sessions. You can choose in person or online at your assessment, but you can’t alternate between them.
How soon can I start therapy at the Ladbroke Grove location?
Most weekdays have assessment slots, and most people start counselling no more than two weeks later. You don’t need a GP referral. You can book your initial assessment online, or fill in our Refer Yourself form and we’ll contact you.
What if there’s no therapist available near Ladbroke Grove?
Spaces here can fill up. If that happens, you can wait for one, see a counsellor at a nearby location such as Little Venice, Kensal Town & Westbourne Park or Hammersmith, or begin with online sessions. We’ll go through the options with you at your assessment.
Got a question we haven’t answered here? Have a look at our full list of FAQs.
We are here to listen, we are here to Help
