Looking for counselling or a therapist in Kensal Town? Help offers low-cost, face-to-face sessions in a quiet, private room near Westbourne Park. Our charity supports adults through anxiety, depression, loss, stress, relationship difficulties, life changes and the effects of painful past events. Taking the first step can be the hardest part, so we keep it straightforward.
Fees are on a sliding scale and depend on your income. As a charity, we offer support from both qualified and trainee counsellors, all of them registered with a professional body and closely supervised. You can contact us directly. There’s no need for a GP referral.
Most people who try it would do it again: 76% of those who’ve had therapy would recommend it, according to BACP’s 2026 Public Perceptions Survey.
What to expect
The assessment
We begin with an online initial assessment costing £25. It’s a space to explain what’s been happening and what you’re hoping counselling will help with. Mention any preferences about your counsellor, too. Our clinical team then matches you, and most clients start counselling within two weeks.
Face-to-face counselling in Kensal Town
This location is handy if you’re in Kensal Town, Westbourne Park, Queen’s Park, Kensal Rise or the northern end of Ladbroke Grove. Sessions are 50 minutes long and take place at a regular time each week.
Meeting your therapist in person in a calm, local setting can help you feel grounded. Many people also find the change of scene makes it easier to step back from everyday pressures and think.
Confidentiality
What you say in your sessions is kept confidential. In rare cases where someone is at serious risk of harm, your counsellor may need to share information. They’ll explain these limits when you first meet.
Number of sessions
There’s no fixed course. Most clients attend for several months, and some for longer. You’ll review your progress with your counsellor as you go and agree together when to end.
Fees
To keep counselling affordable in Kensal Town, we set fees on a sliding scale linked to income. Your fee is agreed at the initial assessment. If our fees are still out of reach, let us know and we’ll look at other options. More on our Fees page.
Frequently asked questions
How do I get to Help’s Kensal Town & Westbourne Park counselling location?
Westbourne Park station (Circle and Hammersmith & City lines) is about 10-15 minutes’ walk away, and Ladbroke Grove is a little further. Bus 23 runs along Kensal Road, and routes 52, 70, 228, 295 and 316 stop nearby on Ladbroke Grove.
Is there step-free access in the building?
The counselling room is just off the main reception. The building has step-free access throughout, with accessible toilets and a hearing loop. If you have mobility needs, please tell us when you book. Station access varies, so check your journey with TfL’s step-free journey planner.
Is there parking nearby?
There’s paid parking on site, as well as cycle parking. Public transport is usually the easiest way to get here.
Do I need to come to the Kensal Town counselling centre for every session, or can some be online?
Once your session day, time and location have been agreed, it will stay the same. Help is not able to mix online and face-to-face counselling.
How quickly can I start counselling?
Assessments are usually available most weekdays, and most people start within two weeks. No GP referral is needed. Book your initial assessment online, or fill in our Refer Yourself form and we’ll call you.
What if there’s no therapist available near Westbourne Park?
If there’s no space here when you’re ready, you can wait, choose a nearby location such as Ladbroke Grove, North Kensington or Little Venice, or begin online. We’ll go through the options at your assessment.
Looking for more detail? Our frequently asked questions cover everything from booking to ending therapy.
We are here to listen, we are here to Help
