The Heart of Our Work
At the heart of Help Counselling is a simple, powerful belief: everyone deserves to be truly heard. It’s why we were established almost sixty years ago, and it remains the core of our mission today. We all know that mental health support is essential, but that high costs and long waiting lists can create impossible barriers. We exist to remove those barriers.
As a registered charity, our model is designed to benefit both our clients and the profession. We provide an acclaimed placement programme for counsellors in training, enabling them to gain vital clinical experience under expert supervision. This, in turn, allows us to offer an effective and accessible low-cost counselling service to the community. Every session supports an individual’s well-being while also nurturing the development of a skilled and compassionate professional.
Help Counselling has supported the mental health of individuals across West London and further afield since 1968.
Our Vision
A community where everyone has access to affordable, high-quality mental health support, leading to improved wellbeing and reduced health inequalities in West London, supported by a thriving workforce of well-trained counselling professionals.
Our Mission
To provide accessible, affordable counselling services to individuals in West London who face barriers to mental health support, while developing the next generation of skilled counsellors through quality placements and supervision.
Our Values
Compassion Approaching everyone with empathy, warmth, and understanding, whether they are clients, volunteers, staff, or supporters.
Respect Honouring the dignity, autonomy, and unique experiences of all individuals who connect with our charity.
Accessibility Removing barriers so that quality counselling support is available to those who need it, regardless of their circumstances.
Integrity Operating transparently, ethically, and honestly in all our relationships and practices.
Professionalism Ensuring high standards through careful selection, support, and supervision of all our counsellors.
Inclusion Welcoming and valuing people from all backgrounds, ensuring everyone feels they belong and are heard.